Refund policy

Signe Coach sells digital content and services that become available the moment you pay. Because of that, payments are non-refundable once access begins.

How it works

• At checkout you ask for immediate access and confirm that you understand this policy.
• Once you start using the digital content or service, you lose the 14-day right of withdrawal that normally applies to online purchases in the EU.
• Memberships, workbooks, audio libraries and recorded intensives are all covered.

Cancelling a membership

• Cancel any time from the Membership page. You will not be charged again after your current period.
• Access stays open until the end of the period you have paid for.
• We do not refund the unused part of a period that has already started.

1:1 sessions and live offers

The booking, rescheduling and cancellation terms are shown when you book. Please read them before you pay.

When we will help

• You were charged twice or by mistake.
• A technical problem on our side stopped you from getting what you paid for and we could not fix it.
• The law in your country gives you a right to a refund that cannot be waived. That right stays in place.

Write to signecoach@gmail.com with your account email and what happened. We reply within a few working days.